- Shipping & Returns
Shipping & Returns
Only one coupon code may be used per transaction.
ACDC Store only ships to Australian and New Zealand addresses. Any other locations may be done on request.
Orders will usually be processed and dispatched within 24-48 business hours, provided the items ordered are in stock. All orders placed within Australia will be sent using Australia Post's eParcel or Parcel Post service.
Orders including items that are on backorder will be sent when the backorder is in stock. If there is an item for sale online with an expected ship date and you want your other items before that ship date it is best to place two seperate orders.
Shipping within Australia is based on weight and calculated upon checking out, with the exception of 'special items'.
Special items are oversize or overweight items, and their shipping rate will be listed on their individual item page.
Should you wish to return an order, please send all return items to the below address. Please make sure you include your name and order number. Please allow up to 7 days to process a return once you have sent the product back to us.
ACDC MERCH RETURNS
14 Hardy Street
Brunswick VIC 3056
If you ordered the incorrect size, style or simply changed your mind. We will gladly accept a return within 14 days. The items must be clean, and not worn or washed. Upon receipt of the return parcel, your replacement order or refund will be processed. The refund will not include the shipping cost originally charged to send out your order.
If you received a product that is faulty, damaged or different to what you ordered, upon receipt of the return parcel we will refund you the cost of shipping the returned product to us, and will send out the replacement item(s) at no additional cost.